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Talkdesk SLA
  • contact center
  • Service Level Agreement
  • SLA
  • talkdesk
  • Unicorn

Talkdesk launches industry-first 100% uptime SLA

By Tim Hinchliffe Jan 22, 2019

Portuguese unicorn Talkdesk announces the launch of its unprecedented 100% uptime Service Level...

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  • coimbra
  • innovation lab
  • Instituto Pedro Nunes
  • talkdesk
  • Unicorn
  • University of Coimbra

Talkdesk to launch innovation lab in Coimbra

By Tim Hinchliffe Dec 17, 2018

Portuguese unicorn Talkdesk, a leading developer of cloud-based software for contact centers,...

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  • customer service
  • Innovation Fund
  • talkdesk
  • Unicorn

Talkdesk launches $10M Innovation Fund to disrupt customer service

By Tim Hinchliffe Nov 21, 2018

Talkdesk, a leading developer of cloud-based contact center software, today announces the launch of...

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portugal unicorn talkdesk
  • $1 billion evaluation
  • customer service
  • funding
  • lisbon
  • talkdesk
  • Unicorn

Talkdesk is Portugal’s next unicorn, raises $100M with over $1B evaluation

By Tim Hinchliffe Oct 3, 2018

Portugal has a new unicorn. Talkdesk raises $100 million while being valued at over $1 billion. ...

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talkdesk and salesforce
  • call center
  • funding
  • Investment
  • Salesforce
  • series A
  • talkdesk

Hot news: Talkdesk has now $21M in Series A

By Ana Almeida Oct 7, 2015

Talkdesk raised an additional $6M to add to the $15M Series A. Led by Salesforce Ventures, the...

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foreign investors
  • Andy Murray
  • faber ventures
  • felix petersen
  • investors
  • josh Stein
  • Martin Reiter
  • Seedrs
  • talkdesk
  • uniplaces

International investors joining Portuguese companies

By Daniela Monteiro Jun 11, 2015

It is no secret that the Portuguese startups are starting to catch foreign investors'...

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Talkdesk team
  • call center
  • communications
  • phone
  • productivity
  • san francisco
  • sillicon valley
  • talkdesk
  • telecommunications

Talkdesk Announces $15 Million Series A

By Inês Silva Jun 9, 2015

Talkdesk, a cloud-­based call center software provider, founded by Cristina Fonseca and Tiago...

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tools
  • codacy
  • Emailbidding
  • getsocial
  • hoko
  • JScrambler
  • liquid
  • passworks
  • popcorn metrics
  • startup tools
  • talkdesk
  • tools
  • Unbabel

10 Portuguese startup tools you need to use

By Inês Silva May 18, 2015

Building a startup is no simple task. Too many requests and not enough time to take advantage of...

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demo traction
  • call center
  • competition
  • COO
  • demo
  • smart data
  • talkdesk
  • traction

Talkdesk is a Smart Data Champion

By Daniela Monteiro May 5, 2015

The DEMO conferences focus on emerging technologies and new product innovations, taking place in...

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Startup definition
  • beta-i
  • business model
  • codacy
  • definition
  • startup
  • steve blank
  • talkdesk

Can you define “startup”?

By Daniela Monteiro Apr 29, 2015

Cristina Fonseca is a co-founder at Talkdesk. When Talkdesk was born, it was not supposed to be a...

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Independent content about the Portuguese Startup Ecosystem: latest news, inspiring stories, interviews and even in depth content about Portugal and the conditions to establish startups.